How to Troubleshoot a Canon Pixma MX860 on Mac

The Canon Pixma MX860 is a printer designed for both Windows and Mac use. When using the printer on a Mac, you do need to follow specific connection options; otherwise, the computer will be unable to detect the Pixma MX860. This includes installing a service driver onto the Mac and ensuring everything is connected completely.

Instructions

1 Check the USB data cable running from the Mac to the Canon printer. If the USB cable is not completely inserted into both devices, the Mac will fail to detect the printer.

2 Install the Canon Pixma MX860 driver onto the computer. Download the driver from the link provided in "Resources," then double-click the downloaded file and follow the prompts of the installation wizard to install the driver.

3 Disconnect the USB cable from the Mac, then insert it into a different USB port. Occasionally, some ports on the Mac will fail to detect the printer, or even die out. Plug the cable into a different USB port to correct this issue.

4 Restart the Mac and the printer. The Mac may not have detected the printer when first booting up, so restarting the equipment corrects this problem.

Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

Delete queued print jobs to resolve printing errors (Windows) in Canon Printer

If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job.

On the Windows taskbar, double-click the printer icon located to the left of the time.

At the Printer queue window, select the print job, under 'Document Name' column, to highlight it.
From the 'Document' menu, select 'Cancel'.
Repeat steps two and three to cancel another print job.
If the print job cannot be cancelled or will not stop printing, shut down the computer, disconnect the printer cable and then restart the computer.
Close the Printer window.
Shut down the computer.
Disconnect the printer cable (USB or parallel cable).
Restart the computer.
If a message window appears asking to cancel printing, select 'Yes'.
Verify the printer icon no longer appears on the Windows taskbar. If the icon appears, double-click it and cancel the remaining print jobs as instructed on steps two and three.
After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.
If the print job does not complete, it may be necessary to disconnect the printer cable, power off and on the printer and then reconnecting the cable.

Unable to fax for canon printer
Start Print Spooler Service (Windows XP / 2000 / Windows Vista / Windows 7)
Accessing Services
To resolve the error shown below , right-click Print Spooler service and then select Start.

Error Text : 'No printers are installed. To install a printer, point to Settings on the Windows Start menu, click Printers, and then double-click Add Printer. Follow the instructions in the wizard.'

ex. Windows XP Computer Management
Open Computer Management.
On the right-hand side pane of Computer Management window, scroll down to locate 'Print Spooler'.
Right-click on 'Print Spooler' and select 'Start'.
Close the Computer Management window and attempt to print again.
Accessing Services and Applications

Click the Start button .
Click your right mouse button on Computer.
Select Manage from the menu that appears.

3. Click the plus (+) next to Services and Applications.

Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

Unable to scen for canon printer

Check if the Port Setting is Correct (Windows)

If the Port setting in Windows is incorrect, the printer and computer will not be able to communicate with each other.

Windows

1. Log on to the computer as a user account with administrator privilege.
2. Open the printer's Properties.

For Windows 7

• Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
• Click your right mouse button on the listing for your printer, and then select 'Printer Properties' from the menu that appears.

For Windows Vista

• Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'
• Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

For Windows XP Home Edition
Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

For Windows XP Professional Edition

• Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
• Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

3. In the printer's Properties dialog box, select the Ports tab and locate the port with a check mark. Check the printer name of the selected port "USBnnn" (nnn denotes numbers). If the printer name is the same as the model connected, the correct port is set. If a different port is selected, find the port that the printer is actually connected to and click to put a check mark.
   Read More...
   
   

   Any Kind of Canon Printer Problems Call Us
   +1-855-517-2433 (Toll Free)

How To Set Up Wireless Printer Network in Canon Printer

With an increasing number of printers offering wireless connectivity, the opportunity for end users have never been more plentiful. Often times installing a wireless printer is simple and hassle-free. Here are a few simple steps to ensure success.

· Location, Location, Location - Anyone who has used a laptop with some form of wireless connectivity such as Wi-Fi has undoubtedly had some frustrations with the connection at one point or another. In addition to the factors related to the signal, it is important to consider placing it in a location that is easily accessible for more than just one person as well as space for things like ink and paper. In a office setting, the printer should be paired with a computer that can serve as the printer server.

· Wireless Technology Choices - When thinking about the setup, you also have choices, Wi-Fi or Bluetooth. More and more printers are being introduced with Wi-Fi technology, and it has a larger range than Bluetooth capable machines. If your printer did not come with that technology built-in, you can buy a wireless card to plug into the USB port of your printer.






Add caption

· Getting Ready to Share - In order to share a network printer, you have to change settings in operating system on the machine serving as the printer server. This is accomplished in Windows Vista through going to the Control Panel and then activating file and printer sharing in the LAN (local area network) settings.

· Sharing the Printer - In addition to setting up the sharing centrally, sharing must be set up on all the PCs that will be connecting the wireless printer. In Vista, the easiest thing to do is to go into Control Panel, switch over to the classic view, and then select Printers. Find the appropriate printer and select Properties. Once in Properties, select the box that allows the printer to be a shared device.

· Troubleshooting your Wireless Printer - As was mentioned above, wireless connectivity can sometimes be very suspect at best. It is important then to have someone or have multiple people monitor the strength and status of the connection often. If it seems that one spot is especially troublesome, you may have to consider moving the printer.

Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

How to Solve Canon Bubblejet Problems

Take out the cartridge that you want cleaned. Find that hole that ink comes out of, squeeze the cartridge until ink comes out of that hole - actually drips. Put it back in the machine, clean it at least FOUR times. Usually on the fourth time for some reason, it works. Just clean the one that you think needs cleaning.


Canon BJC 600 problems




I have found that sometimes the BJC 600 series gets confused and needs to be reinitialized. If you haven't already done so, unplug it from the wall, wait 60 seconds for the internal supply capacitors to completely discharge, then plug it back in and try again. When you remove it from the AC line it goes through a complete warm up cycle and resets itself.


Also, the contacts that mate with the print head are notorious for oxidizing. You might want to carefully clean them (lightly) with a pencil eraser and some isopropyl.


If these remedies don't work, the Canon 1-855-517-2433 (Toll Free) number will put you in touch with their tech department, and they are really quite good at determining what the problem is over the phone.


hen I was working on printers, we'd see a few of the 600s in with corrosion on the ribbon cable end under the printhead. NewKote apparently had a venting problem with their copykat ink cartridges, where in some situations ink would spurt (leak? drip?) and somehow corrode the ribbon cable.


I never tried to replace one and see if it could actually be repaired with just the cable, but I did try vigorously cleaning the cable end: no conclusive repair.


BJC 600 print head error - lights flashing


"Upon powering up the printer the two lights flash indicating a print head error. However by cleaning the electrical contacts (with alcohol) on both the print head and the printer the printer works temporarily. Within a day or two the problem resurfaces. When the printer does print it prints excellent quality. The nozzles seem to be is good working order."

Read More...

Call Us +1-855-517-2433 (Toll Free)

Canon Pixma MP800: Troubleshooting Guide

Canon designed the PIXMA MP800 as an all-in-one printer, copier and scanner. It appeals to the home user who needs these office services but is limited for desk space. Even the best Canon printer can stop working. Troubleshoot your PIXMA MP800 to help find and fix common underlying problems that may affect the printer's performance.

Make sure the MP800 is plugged into a reliable power source--for the best results, plug it directly into an outlet instead of using an extension cable--and powered on if its front display panel is dark.

Check the front and back paper feeder slots if the MP800 makes strange noises or stops printing halfway through a printing job. The device may be clogged. Remove any pieces of paper that may be stuck.

Review the front LCD display screen for an error. The error message typically describes what's wrong and how to fix it.

Adjust the MP800's print head if your printer results look crooked or off-balance. Press the "On/Off" button to turn off the device, then turn it back on. Insert two A4-sized (letter size) sheets of plain paper into the MP800's top feeder slot. Press "Maintenance" on the MP800's display screen and use the arrow keys to scroll down to "Manual Head Align." Push "OK" and follow the on-screen prompts to complete the alignment process.

Clean the MP800's scanner bed if the LCD screen displays an error saying, "Cannot Obtain Clean Scan" or if your scanning results look streaked, splotched or obscured by debris. Canon recommends wiping the glass with a clean, lint-free cloth. Solid debris deposits can be removed with water. Don't use glass cleaners, as this may damage the MP800.

Dial the Canon printer support line at 8555172433 if you still can't get your PIXMA MP800 printer to work correctly.
Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)