Check if the Port Setting is Correct (Windows)
If the Port setting in Windows is incorrect, the printer and computer will not be able to communicate with each other.
Windows
- Log on to the computer as a user account with administrator privilege.
- Open the printer's Properties.
For Windows 7
- Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
- Click your right mouse button on the listing for your printer, and then select 'Printer Properties' from the menu that appears.
- Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'
- Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
- Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
- Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
- In the printer's Properties
dialog box, select the Ports tab and locate the port with
a check mark. Check the printer name of the selected port
"USBnnn" (nnn denotes numbers). If the printer name is the same
as the model connected, the correct port is set. If a different port is
selected, find the port that the printer is actually connected to and
click to put a check mark.
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